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Pragmica
EASYMED

EASYMED

Making healthcare accessible to everyone

Sector

Healthcare

Services

  • Brand Identity
  • Visual System
  • UX Strategy

Challenge

Healthcare platforms often feel clinical and impersonal, creating barriers for users who already feel vulnerable when seeking medical help. The existing brand failed to communicate the warmth and accessibility that EasyMed wanted to embody. Users approaching healthcare services are often anxious, uncertain, or dealing with sensitive issues. The visual and verbal language of the brand needed to reduce these barriers while maintaining the professionalism and credibility essential to medical services.

Opportunity

We saw an opportunity to humanize the healthcare experience through warm, approachable design that maintains professionalism while reducing the intimidation factor. The brand needed to say "we're here to help" before a single word was read. The visual identity balances medical credibility with emotional accessibility: clean, modern typography; a calming color palette that avoids sterile clinical whites; and imagery that shows real human connection. Every touchpoint was designed to reduce anxiety and build trust. We developed a comprehensive brand system covering digital and physical applications, from the website and app interfaces to clinic signage and patient communications.

Outcome

Delivered a brand system that balances medical credibility with emotional accessibility, helping EasyMed connect with users on a deeper, more personal level. The new identity positions EasyMed as a modern healthcare partner rather than a traditional medical institution. Patient feedback indicates increased comfort and trust, with users describing the experience as "finally, healthcare that feels human." The brand foundation supports EasyMed's expansion plans, providing a flexible system that scales across new services and locations while maintaining consistent warmth and accessibility.
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Landscape helped us overcome our customers' fear by creating a brand that felt trustworthy, emphasized our scientific research, but also felt hopeful and personable. We had to strike the right balance between medical credibility, but also feeling warm and welcoming. We didn't want to become a cold and impersonal medical brand. Our clients are struggling with anxiety and depression, and are often in very dark places, so we wanted a brand that would inspire hope.

Drew Gomez

Head of Brand · Mindbloom

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